Terms of service
Terms of Service
Last updated: [1/Jul/2025]
Welcome to Kuwait Souvenirs for Retail and Wholesale L.L.C. (“we,” “our,” or “us”). By accessing or using our website or placing an order through our platform, you agree to be bound by the following Terms of Service. Please read them carefully.
1. Eligibility
To use our website and services, you must be at least 18 years old or have permission from a legal guardian. By using our site, you confirm that all information you provide is accurate and complete.
2. Products & Descriptions
We strive to display accurate product descriptions, images, and pricing. However, we do not guarantee that all product information is 100% error-free. If you believe a product is misrepresented, please contact us at kuwaitsouvenirs@gmail.com.
3. Orders & Payments
-
All prices are listed in Kuwaiti Dinars (KWD).
-
Payment is required at checkout through our accepted payment methods.
-
We reserve the right to cancel or refuse any order due to suspicious activity, product unavailability, or pricing errors.
4. Shipping
-
Orders within Kuwait are usually delivered within 1–3 business days, depending on the area.
-
International shipping is available and timelines vary. For full details, please refer to our Shipping Policy.
5. Returns & Refunds
You may return eligible items within 14 days of delivery if they are in their original condition and packaging.
Returns are not accepted for items designated for national occasions (e.g., Kuwait National Day), per Kuwait’s Ministry of Commerce regulations.
Please see our full Return & Refund Policy for more details.
6. Intellectual Property
All content on our website, including logos, images, text, and designs, is the property of Kuwait Souvenirs and protected by intellectual property laws. You may not use, copy, or distribute any content without our prior written consent.
7. User Conduct
By using our site, you agree not to:
-
Violate any local, national, or international laws.
-
Upload harmful or malicious content.
-
Use our website for any unauthorized commercial purposes.
8. Modifications
We may update these Terms of Service at any time. Changes will be effective immediately upon posting. It is your responsibility to review this page regularly.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability is limited to the amount paid by you for the product(s) in question.
10. Governing Law
These Terms are governed by the laws of the State of Kuwait. Any disputes shall be resolved in the competent courts of Kuwait.
11. Contact Information
If you have any questions about these Terms, please contact us:
📧 Email: kuwaitsouvenirs@gmail.com
📱 WhatsApp: +965 55898928